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    How it works - the translation order process

    When you are ready to order a translation:

    1. Contact us by email, specifying the work that you require (e.g. full translation into English), including any special requirements/requests you may have.
    2. Send us a description of the document, including details on the type of document, the file format, the size/volume of the document and the source language.
    3. We confirm receipt of your enquiry and provide a quote and estimated time that it will take to complete the work (the specific date/deadline depending on when the proposal is accepted and when pre-payment is made).
    4. You accept the proposal and provide advanced payment for the work.
    5. We confirm receipt of payment and commencement of work.
    6. The completed translation is provided in the agreed format and delivered by your requested method (e.g. email, cloud etc.).

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